PRIVACY POLICY

ChrisNielsenBooks.com respects your concerns about privacy and values the relationship we have with you. This Privacy Policy describes our privacy practices with respect to information collected through our websites, email newsletters, social media pages, mobile and other applications owned and operated by us, our offline contacts, and any other services that link to this Privacy Policy (collectively referred to as the “Services”). This Privacy Policy does not apply to certain of our products and services that display a different privacy policy.

Please carefully review this Privacy Policy below before using our Services. By using our Services, you are accepting the practices described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Services.  We reserve the right to modify or amend the terms of our Privacy Policy from time to time without notice.  Your continued use of our Services following the posting of changes to these terms will mean you accept those changes.

WHAT PERSONAL INFORMATION WE COLLECT ABOUT YOU

When you use the Services by, for example, ordering a book, providing registration details, subscribing to a newsletter, browsing our sites, requesting information from us or otherwise interacting with our Services, we gather personal information. “Personal Information” is information that identifies you as an individual or relates to an identifiable individual. Several different types of Personal Information can be gathered when you interact with the Services. Collection of Personal Information is necessary to provide the Services to you or to enhance your consumer experience.

If you disclose any Personal Information relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

We and our service providers collect Personal Information in a variety of ways, including:

Through the Services

Product purchases: When you purchase a book through our Services, we collect Personal Information such as your name, mailing address, telephone number, email address, credit or debit card information and other billing information.

Newsletter subscriptions: We collect only your name and email address when you subscribe to our newsletters.

Sweepstakes, contests and other promotions: We collect personal information such as your name, email address and mailing address when you participate in sweepstakes, contests or similar promotions.

Registration for programs and events: When you register for our programs, events or conferences, we collect personal information such as your name and email address.

User-generated content: We collect personal information when you submit user-generated content through online communities and other publicly available sections of the Services, including comments, reviews, or any other material that you submit. Any personal information you submit through these public forums may be viewed by other users of these Services. We are not responsible for the personal information you choose to submit and we have no responsibility to publish, take down, remove or edit any of your submissions (except as required by applicable laws).

From Other Sources

Publicly available databases, including marketing and data analytics resources. For example, we may receive email addresses, mailing addresses and demographic information (e.g., age, sex, household income) from these sources.

Authors and joint marketing third parties, when they share the information with us.

Social media platforms and other third party service platforms.

Third party business customers, clients and partners, when they share the information with us (e.g., sales data).

HOW WE USE YOUR PERSONAL INFORMATION

ChrisNielsenBooks.com uses Personal Information for the following purposes:

Providing the functionality of the Services and fulfilling your requests.

To respond to your inquiries and fulfill your requests, when you contact us via one of our online contact forms or otherwise, for example, when you send us questions, suggestions, compliments or complaints, or when you request a quote for or other information about our Services.

To send administrative information to you, such as changes to our terms, conditions, and policies.

We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.

Providing you with our newsletter and/or other marketing materials and facilitating social sharing.

To send you marketing related emails, with information about our services, new products and other news about our company. To opt out of these emails, please see the section labeled Choices and Access.

To facilitate social sharing functionality that you choose to use.

We will engage in this activity with your consent or where we have a legitimate interest.

Allowing you to participate in sweepstakes, contests or other promotions

We may offer you the opportunity to participate in a sweepstakes, contest or other promotion.

Some of these promotions have additional rules containing information about how we will use and disclose your Personal Information.  Please read those additional rules before choosing to participate.

We use this information to manage our contractual relationship with you.

WITH WHOM WE SHARE YOUR PERSONAL INFORMATION

We disclose Personal Information:

To our third party service providers, to facilitate services they provide to us.

These can include providers of services such as website design and hosting, payment processing, order fulfillment, customer service, email delivery and other services.

To our authors

In some cases, we manage our authors’ websites and related services on their behalf. In those cases, we may transfer Personal Information collected from those Services to the authors if they take over management of the Services (in which case, such Services are no longer controlled by us). Under such circumstances we will use reasonable efforts to direct the author to use Personal Information you have previously provided to us in a manner that is consistent with our Privacy Policy. Nevertheless, we cannot ensure that the author will have the same privacy practices as described in this Privacy Policy and you should refer to the author’s Privacy Policy for more information regarding the author’s treatment of your Personal Information. 

OTHER INFORMATION COLLECTED USING TECHNOLOGY

“Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individual. The Services collect Other Information such as:

Browser and device information

Information collected through cookies, pixel tags and other technologies

Demographic information and other information provided by you that does not reveal your specific identity

Information that has been aggregated in a manner such that it no longer reveals your specific identity

Collection of Other Information

We and our service providers may collect Other Information in a variety of ways, including: 

Your browser or device 

Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version and the name and version of the Services you are using.  We use this information to ensure that the Services function properly. 

Cookies

Cookies are pieces of information stored directly on the computer that you are using.  Cookies allow us to collect information such as browser type, time spent on the Services, pages visited, language preferences, and other traffic data. We and our service providers use the information for security purposes, to facilitate navigation, to display information more effectively, and to personalize your experience.  We also gather statistical information about use of the Services in order to continually improve their design and functionality, understand how they are used, and assist us with resolving questions regarding them.  

We DO NOT USE cookies or other technologies in online advertising to track responses to our ads.  We do not use ads. We do not currently respond to browser do-not-track signals. If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies or be given the choice of declining or accepting a particular cookie (or cookies) from a particular website.  You may also wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html. If, however, you do not accept cookies, you may experience some inconvenience in your use of the Services.  

HOW TO OPT OUT OF RECEIVING EMAIL NEWSLETTERS, AND YOUR CHOICES AND ACCESS

Your choices regarding our use and disclosure of your Personal Information

We give you choices regarding our use and disclosure of your Personal Information. You may opt out from: 

Email newsletters.  If you no longer want to receive marketing related emails from us on a going-forward basis, you may unsubscribe by emailing contact@chrisnielsenbooks.com. 

We will try to comply with your request(s) as soon as reasonably practicable.  

How you can access, change, or delete your Personal Information 

If you would like to request correct, update, restrict, or delete Personal Information, object to or opt out of the processing of Personal Information, you may contact us at contact@chrisnielsenbooks.com. We will respond to your request consistent with applicable law.  

In your request, please make clear what Personal Information you would like to have changed or whether you would like to have your Personal Information suppressed from our database.  For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request.  We will try to comply with your request as soon as reasonably practicable.

Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion.

SENSITIVE INFORMATION

Unless we request it, we ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, political opinions, religion or other beliefs, health, biometrics or genetic characteristics or criminal background) on or through the Services or otherwise to us.

RETENTION PERIOD

We retain Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law.  The criteria used to determine our retention periods include: 

The length of time we have an ongoing relationship with you and provide the Services to you (for example, for as long as you have an account with us or keep using the Services, or as long as you don not ask to delete your Personal Information);

Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or

Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations). 

SECURITY

We seek to use reasonable organizational, technical and administrative measures to protect Personal Information within our organization.  Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.  If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contacting Us” section below.

THIRD PARTY SERVICES

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any website or service to which the Services link.  The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.

In addition, we are not responsible for the information collection, use, disclosure, or security policies or practices of other organizations, such as LinkedIn, Facebook, Google, or any other social media platform provider.

USE OF SERVICES BY MINORS

Except for a few of our child- and teen-directed Services, these Services are not directed to individuals under the age of eighteen (18), and we do not knowingly collect Personal Information from individuals under 18.

For more information on PRH’s privacy practices for child-directed Services please refer to the Children’s Privacy Policy below. The Privacy Policy on our child-directed Services will automatically link to this section.

UPDATES TO THIS PRIVACY POLICY

The “Last Updated” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised.  Any changes will become effective when we post the revised Privacy Policy on the Services.

CONTACTING US

ChrisNielsenBooks.com is responsible for collection and use of your Personal Information under this Privacy Policy.

If you have any questions about this Privacy Policy, please contact us as follows:

By email:
contact@chrisnielsenbooks.com

Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us. 

Last Updated on January, 2023

© Chris Nielsen, 2023